The Story Behind This Reviews Page
Something happened in 2022 that made us create this. Google decided to delete our business profile where we had been collecting reviews. Before this, there was a 6-month suspension. Business was affected, and we realised just how important it was to have a reviews page that we own.
You might ask: if we control the page, how do you know the content is genuine? Integrity and authenticity are values we uphold highly. We will not allow ourselves to create or pay people to do this. That's why we try to put a face, a photo of the project, and the feedback customers give us through WhatsApp and feedback forms — as much as possible, while still allowing some of the shy ones their space.
Looking forward to seeing you on this page too!
Aidil
What Homeowners Say
"Enc Mohamad found us on google when he was searching for renovation. He browsed through our website and was interested in one of our whole house renovation package. We arranged for an appointment and discussed his needs further. He was assured that we can deliver the project as to his expectations and we proceeded with the works. We delivered as promised and more. Happy to see him enjoying his space now. "
"Khai got his new place and didn't manage to get a loan. Luckily, a family member came in to help him with it."
"From the start of our discussion at your Woodlands office (1st wk of April) until today's handover, it has been slightly less than 4 months. (The actual reno work was about 6 wks period). Overall, my family is happy with the entire renovation process. Even though this is a small project, I appreciate the time and effort you and your teams have put into my flat's renovation. Personally I've learned a few reno things from you through our conversations about this small project too. I am glad that i have chosen RCS for my reno. Thank you very much!"
"It was a smooth process and great customer service would recommend."
"Jocelyn, Mr Johnny's daughter, found us on Google through one of our famous taglines, 'Helping You Renovate Stress-Free'. We revamped his whole kitchen, and even did rewiring for his whole house while he was staying inside with his family. It was not easy, as we had to make sure that the unit was still livable while we did the works. He was happy that we delivered the project as promised and within the time frame given."
"Great team and wonderful people to be working with . Aidil and Hussin did an outstanding job. No further feedback . Just post more of ur works on social media to reach the masses, cos you guys are great! RCS Team made our renovation process a smooth one. Clear communications back and forth throughout, with beautiful furnishes 👍🏼"
"Ms June had gone through at least 12-13 renovation companies before deciding to enquire with us. After some consultation, site visit and discussions. They decided that even though we were not the cheapest quote, we are definitely one of the most reliable through our consultation and recommendations. We encountered some hiccups for wall hacking submission, and was delayed for 2-3wks. Even then, we still got their place in move in condition, and completed the balance works within 1wk of their move in."
"Mr Luk found us through Google. During the initial stages of his consultation with Aidil, he was very impressed with our knowledge and transparency of the renovation process. We proceeded with his renovation in 2 stages, first was the hacking and after that the rest of the works. "
"Mr Naufal & Puan Mas also renovated with us the first time they moved in 2020. This was during Covid. It was a challenge then to renovate their 5rm Resale. This is the second time that they are moving, and we are blessed they chose RCS again as their preferred contractor. Check out their past review here! "
Trust Has To Be Earned
Every renovation eventually comes to an end. But for us, that's never been the end of the relationship.
Many of the homeowners you met on this page came through a recommendation from someone we had worked with before. Others later introduced us to their family, friends and colleagues. We don't take that trust lightly.
If you've taken the time to read through these experiences, thank you. Whether you eventually renovate with us or not, we hope these stories have given you a clearer picture of the people behind RCS.
At the end of the day, homes can be renovated by many contractors. Trust has to be earned.
Aidil
HOME RENOVATION LOADING...